Jayant was easy to work with and professional. I reached out to him about wanting an old mine/antique cushion lab grown diamond pendant. He showed me a couple stone options and their price points. After I chose one, I paid a deposit, and Jayant assured me that it would be refundable if I decided not to buy the diamond. 2 days later, I received the diamond video, and it was gorgeous. We moved forward with the design. I wanted a simple design for a pendant, but was undecided on the bail. Jayant showed me a couple of different CAD options for a bail. The project ended up being completed ahead of schedule. From payment to my doorstep, it only took 4 weeks. It was a great experience and I would recommend. I wish Etsy allowed videos. It is so hard to show the beauty of the diamond in a picture.